This entire website is subject to French and international legislation on copyright and intellectual property. All reproduction rights are reserved, including images, photographs and downloadable documents. The content is, unless otherwise stated, the property of the company. Reproduction of all or part of this site, in any form whatsoever, is prohibited. DELIVERIES Delivery incident Lost or undelivered package When the package does not arrive at its destination within the allotted time, the Customer must inform the Company so that the latter can file a complaint with La Poste. The Customer may possibly be asked to also make a complaint on his side. After filing this declaration, La Poste has 3 weeks to give its feedback and the result of its internal investigation. If La Poste has not given a return within this period, a new order will be sent to the Customer. If La Poste provides proof of deposit, this is valid and the order will not be reshipped.
If you do not collect your parcel from La Poste within the time limit: You will receive a transit advice note mentioning the date and the address of the post office where you can pick up your package, presenting an identity document. From the date that will be mentioned on your calling card, you will have a period of 3.10 or 15 days to collect your package from La Poste. After this period, the package will be returned to us by La Poste. You will then have to pay a flat rate corresponding to the reshipment costs, so that we can reship your package to you. If you have mentioned an incorrect delivery address in your customer area: La Poste will be unable to make the delivery. The package will therefore be returned to us and you will be notified by e-mail. You will then have to pay a flat rate (corresponding to the reshipment costs), so that we can reship your package to you. We decline all responsibility in the event of extension of delivery times due to the carrier, therefore, the customer can not claim any reimbursement or compensation in this regard. Customs There are no customs duties for products delivered in France or in the European Community. For other countries, customs taxes may possibly be payable. It is up to the customer to contact the customs services of his country to make a customs declaration if necessary. We can in no way be held responsible for any additional costs related to these customs taxes.
Links to third party sites: This website contains links to other sites. Access to a website linked to our site is at the risk and peril of the visitor or the user and our company cannot be held liable for any damage, errors or omissions on these sites. This website does not require any personal registration from its visitors for the simple consultation of its pages, however certain features such as article sharing or social modules, online payments, etc. You may be asked to leave personal data (names, first names, telephone numbers, postal addresses, e-mail address, etc.). The mandatory or optional nature of the data will be indicated to you when collecting the information by an asterisk. Collection forms may also be accompanied by a checkbox to accept or refuse your information being used for commercial purposes on behalf of third parties and / or transferred to third parties. We do not collect any data relating to your racial or ethnic origins, your political, philosophical or religious opinions or your trade union membership, your health or your sex life. In addition, when consulting this website, we may collect and process data related to your browsing (in particular cookies, your IP address, the pages you have viewed, etc.), and your terminal. (type of browser used, model and version of your operating system, resolution of your screen, presence of certain plug-ins, etc.). We are also likely to collect geo-localized data concerning your city of origin. These data can be used to compile statistics of use of this website in order to make it more relevant, to identify companies interested in its products and possibly to offer you advertising offers on and outside our site in connection with your areas of interest and possibly your city.
Cookies Cookies are text files stored in your browser when you browse certain websites, subject to your browser settings and which will be used to recognize your terminal when you connect in order to: to build statistics of frequentation and use of the various sections of this website in order to improve it to tailor advertisements to your areas of interest or location, without our having any personal data that could identify you or contact you directly. to allow the use of the main features of the website, or to remember your display preferences. They may include social media cookies To configure them: You can completely disable cookies in your browser. The website will no longer function normally, however you will still be able to perform basic actions. 1 / If you use the Internet Explorer browser - In Internet Explorer, click on the “Tools” button, then on “Internet Options”. - Under the Privacy tab move the cursor up to block all cookies or down to allow all cookies, then click OK. 2) If you are using the Google Chrome browser - Click on the Chrome menu in the browser toolbar. - Select "Settings". - Click on "Show advanced settings". - In the “Confidentiality” section, click on the “Content settings” button. - In the "Cookies" section, select "Prohibit all sites from storing data" and check the box "Block cookies and third-party site data", then click OK. 3) If you are using the Firefox browser - Go to the "Tools" menu of the browser then select the "Options" menu. - Click on the "privacy" tab, uncheck the "Accept cookies" box and click OK. 4) If you are using the Safari browser - In your browser, choose the “Edit” menu then select “Preferences”. - Click on "Confidentiality". - Set the "Block cookies" setting to "Always" then click on OK.